Award Nominations

Hume Bank Website

Category: Commercial
Entrant: Agency only
State of Entry: VIC
Website: http://www.humebank.com.au

Hume Bank - Personal Banking page

Hume Bank was founded in 1955 by a group of residents from Albury in regional NSW. Hume was looking for a website to deliver an exceptional user experience that would function consistently across all devices. The site needed to reflect Hume’s position as a trustworthy alternative to traditional financial institutions, without losing the sense of community and grassroots support upon which it was founded.

One of the key challenges of this site is that it had to cater to a number of very distinct audiences, including personal banking clients, business banking clients and the general community. Hume also needed a site that would offer ease of use for both the customer and internal site administrators.

The site has been extremely well received by all of Hume’s major stakeholders. Hume staff have reported a significant reduction in content administration time while clients and community users have given overwhelmingly positive feedback, especially in relation to the ability to navigate the new site.

Hume Bank - laptop view
Hume Bank - mobile view

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