Award Nominations

St John Ambulance QLD

Category: Not for Profit
Entrant: Zeroseven
State of Entry: QLD

St John Ambulance Australia is a charitable organisation dedicated to helping people in sickness, distress, suffering or danger. Each year, St John Ambulance provides assistance to emergency services and the community in times of disaster, treats over 7,500 casualties and delivers 60,000 first aid certificates.

St John Ambulance identified the need to enhance their online presence by redeveloping the public site by optimizing the design to attract new volunteers, donations and promote their key messages. The organisation required a simple process that would assist users in easily viewing and shopping through many different products. St John strive for a solution that would have a strong focus on user experience and would continue their honorable legacy.

Zeroseven worked with St John to produce an easy to use content managed website. The website plays an important role in the organisation’s communications strategy by providing a central information hub for some services. This includes, but not limited to, up-to-date information on training/courses, event health services and online directories of social services available.

The site features many tools that provide users with opportunities for volunteering, to support ambulance services and online donations. One of these tools is the login area. The St John member login area allows members to get access to additional resources, expert advice and receive ample support on demand.

Another feature of the website is the shop, where users can purchase a wide range of products and training courses. E-commerce was seamlessly integrated within the built of the site to provide consumers the flexibility of having all types of products and services in one central location.

With a simple to use content management system - Kentico, the site can be easily updated with the latest news, more information about the company and courses available.The simple and customization editing tools make it easier for St John to create dynamic content to cater for their unique audience. The website is responsive and optimized for mobile and tablet viewing,  encouraging users to view services information anywhere, on any device.

This website has refreshed the organisation’s online image and aids the public in finding relevant information in a well-thought-out structure. As part of the overall digital strategy, Zeroseven worked with St John to create a member portal to disseminate information within the organisation

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